Welcome to the easy road - anytime, anywhere maintenance management! 

Whether you're a beginner or an experienced professional, this simple and comprehensive guide will equip you with all the essential information and step-by-step instructions to successfully launch the online maintenance requests. Get ready to save time, impress your tenants, contractors, and investors, and revolutionize your maintenance management process!

Throughout this guide, we'll take you on a journey through various communication channels, introducing you to the power of the 24/7 online maintenance portal. By the end of this journey, you'll have the necessary knowledge and skills to excel in your maintenance management, streamlining your operations and achieving maximum efficiency.

Say goodbye to the hassles of back-and-forth messaging, scheduling nightmares, and late-night phone calls. Our transparent and streamlined approach ensures that every step of the process is recorded and tracked, guaranteeing effective and efficient maintenance management.

Imagine the transformation - simple tasks like replacing a tap becomes a WoW experiences for everyone involved. And the credit for providing exceptional service? That's all yours. Take a moment to bask in the glory, rockstar!

Compared to the tangled mess of traditional maintenance management, our approach is a dream come true. It's a no-brainer.

Here's a step-by-step guide to the process that you can share with your tenants:

Communicate with your tenants and acknowledge the inconvenience of things going wrong at their rental property, especially after hours. Introduce your 24/7 online maintenance request portal as a fast and efficient solution. No more juggling phone calls, emails, SMSs, and WhatsApp messages. No more appointment scheduling hassles or delays waiting for approval. Going forward, all maintenance requests will be exclusively handled via our online platform.

Consider switching to a business account on WhatsApp for added features and benefits. Create a business profile that includes your branding elements. Here's a step-by-step guide on how to switch.

Set up an auto-reply message to acknowledge received messages and provide a quick response.

In the image we show you an example.

Leverage your email communications by including a hyperlink in your email footer that directs recipients to your branded maintenance portal. This makes it easy for tenants to access the portal directly.

Add a dedicated page or a link on your website to redirect visitors to your branded online maintenance request portal. Make it easily accessible and visible to anyone visiting your website.

If possible, add a note on your monthly statements to introduce and remind tenants about your online maintenance request portal. This is another opportunity to promote the convenience of the portal.

For those who want to go the extra mile, consider creating marketing collateral such as branded fridge magnets with a unique QR code that leads directly to your maintenance portal. This not only promotes your brand but also provides a practical solution for tenants.

Introducing this game changer will save you hours, if not days, every week. Embrace the transformation & enjoy the benefits of streamlined maintenance management.

Feel free to customize and adapt this guide to fit your specific needs and style.
Let's make maintenance management a breeze!