The Appointment-Based Model of Care
Maximizing your success with an appointment-based model of care starts with having the right tools—and knowing how to use them effectively within your workflow. This Flip the Pharmacy (FtP) site serves as a hub for training modules that follow the eBook and resources you can utilize for your pharmacy.

The FtP eBook was developed through the Flip the Pharmacy initiative, a collaboration between the Community Pharmacy Foundation (CPF), the founding sponsor, and CPESN® USA, the founding partner, and reflects tools and insights created during the program’s first five years.

More information about Flip the Pharmacy and additional resources can be viewed at FlipthePharmacy.com .
FtP Beyond Med Sync eBook
To view the entire FtP eBook, click the button below. The training below reviews each section of the eBook with a video walkthrough aligned to key content areas.
View / Download the FtP eBook
FtP: Ideas to Get Started
What's the pharmacy's current status within the appointment-based model?

It is best to start from the beginning of the eBook, but review the questions in the graphic to understand a key focus within each domain.
Introduction
Beyond Med Sync: The Appointment-Based Model of Care
⏱ 5 min
Watch the module recording above, then review the supporting resources below to begin implementing appointment-based care workflows in your pharmacy.
Training
Med Sync Technician Training
Standard Operating Procedures (SOPs) & Workflow
KPI Guide
Tools & Templates
Improving Cash Flow Strategies
Domain 1: Appointment-Based Model
Beyond Med Sync: The Appointment-Based Model of Care
⏱ 11 min
Watch the module recording above, then review the supporting resources below to begin implementing appointment-based care workflows in your pharmacy.
Domain 2: Follow-up and Monitoring
Beyond Med Sync: The Appointment-Based Model of Care
⏱ 4 min
Watch the module recording above, then review the supporting resources below to begin implementing appointment-based care workflows in your pharmacy.
Domain 3: Support Staff
Beyond Med Sync: The Appointment-Based Model of Care
⏱ 4 min
Watch the module recording above, then review the supporting resources below to begin implementing appointment-based care workflows in your pharmacy.
Domain 4: Technology and Care Plans
Beyond Med Sync: The Appointment-Based Model of Care
⏱ 5 min
Watch the module recording above, then review the supporting resources below to begin implementing appointment-based care workflows in your pharmacy.
Domain 5: Care Coordination
Beyond Med Sync: The Appointment-Based Model of Care
⏱ 7 min
Watch the module recording above, then review the supporting resources below to begin implementing appointment-based care workflows in your pharmacy.
Domain 6: Business Model and Expressing Value
Beyond Med Sync: The Appointment-Based Model of Care
⏱ 5 min
Watch the module recording above, then review the supporting resources below to begin implementing appointment-based care workflows in your pharmacy.
More information about the Flip the Pharmacy initiative and links to additional resources and webinars can be found here: